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Healthcare CRM Software You Care for Patients. We'll Handle the Rest.
Capture patient enquiries, book appointments, send reminders and follow up after every visit from one CRM built for busy clinics and hospitals, so no patient falls through the cracks.
Every Patient Enquiry, One Steady Pulse
Hospitals, clinics and diagnostic centres hear from hundreds of patients, prospective patients and referrers every day. Enquiries arrive by phone, web forms, social media, referrals and appointment requests. Managed by hand, follow-ups get missed and patient records stay incomplete. A CRM for healthcare brings every enquiry and conversation into one central place.
- Manage patient enquiries
- Schedule and manage appointments
- Communicate with patients
- Issue appointment reminders
- Follow up on communications
- Engage with patients
- Evaluate and improve processes
Illustrative figures
Appointments Booked, Reminded and Followed Up, Automatically
Patients often need reminders about appointments or follow-ups after consultations. Tranquil CRM ONE automates both, so every patient gets a timely response.
Appointments & visits
Track appointment requests, scheduled visits and follow-up requests.
Patient communication
Contact patients, automate reminders and communications, and track every conversation.
Service sales & reports
Track prospecting, interaction and communication activities with reports and statistics.
Mobile CRM
Healthcare teams manage patient engagement from any location.
The Prescription for Patient Management That Works

Made for Every Kind of Care
It improves how staff interact with patients, helps teams work together, and turns service data into business decisions.
Hospitals
Enquiries, appointments and departments in one view.
Diagnostic centres
Test requests, reports and follow-ups on schedule.
Clinics
Front-desk scheduling with automated reminders.
Dental clinics
Recall visits and treatment follow-ups.
Wellness centres
Service packages and ongoing engagement.
Healthcare CRM for Clinics and Hospitals
Patients expect quick replies and timely reminders. Tranquil's healthcare CRM captures patient enquiries, books appointments, sends WhatsApp reminders and follows up after every visit.
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Patient enquiry management
Every call, form and WhatsApp enquiry becomes a tracked patient lead.
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Appointment booking and reminders
Book appointments and cut no-shows with automatic WhatsApp reminders.
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Post-visit follow-up
Follow up after each visit to improve care and bring patients back.
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Hospital and clinic reporting
See enquiry sources and conversion with CRM reports.
Healthcare CRM check-up
Before you buy, make sure the software:- Manages patientsStores patient information and interactions.
- Supports appointmentsHandles every appointment-related task.
- Automates workflowsTakes repetitive tasks off your staff.
- Keeps data secureProvides adequate data security measures.
- Generates reportsMeasures performance and service statistics.
Build Powerful Patient Relationships
Whether you run a clinic, hospital, diagnostic centre or any other healthcare service, Tranquil CRM ONE, our CRM for healthcare, simplifies patient management and interactions.
What is CRM for healthcare?
Software that helps you build relationships with patients and manage their requests and communication.
Do healthcare organisations need a CRM?
It coordinates and optimises how staff communicate with patients, manage requests and follow up with them.
Who uses healthcare CRM software?
All kinds of medical and health service organisations, including hospitals, clinics, diagnostic centres and dental clinics.
Can a CRM help with appointments?
Yes, through reminders and other communication with patients.
What is its role in patient experience?
It gives healthcare staff quick access to patient records and helps them communicate.
Can a CRM help with follow-ups?
Yes. It manages reminders and follow-up activities for you.