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CRM Automation Software Put Your Busywork on Autopilot.

Build workflows that assign leads, send messages, create tasks and update deals the moment something happens. Set them once and let Tranquil run your routine work around the clock.

⚡ Lead auto-assignment💬 WhatsApp triggers⏰ 15-min SLA alert📊 Auto deal updates
Basics What is CRM automation

Your Team's To-Do List, Handled by the CRM

More customers mean more follow-up calls, record updates, task assignments, reminders and interaction tracking. Doing all of it by hand invites errors and drains productivity.

CRM automation uses automated workflows for sales, lead and customer activities, like following up, assigning leads and updating records, so your employees become more effective.

  • Reduce manual work
  • Manage customer interactions
  • Schedule follow-up activities
  • Assign leads automatically
  • Build an effective sales process
  • Minimise data entry
Benefits Why automate

Every Part of Your Sales Engine, Turning Together

One automation engine drives four outcomes at once, so your team spends its time selling instead of chasing admin.

01

Automate repetitive tasks

Task and appointment reminders, data entry and report generation run on their own, freeing your team for higher-value work.

02

Hands-free lead management

Leads are captured, distributed to reps, followed up and updated automatically, raising the chance to convert.

03

More sales, more productivity

Less repetitive work and a well-managed workload mean less wasted time and more selling.

04

Standardised business processes

Processes are followed the same way by every team, which lifts client satisfaction.

Features Lead to order, automated

Automate the Entire Sales Process, From Lead to Order

Each step below runs on rules you define, and reports and customer data keep themselves up to date along the way.

  1. 1

    Lead captured

    Web forms, WhatsApp, ads and calls land in one list.

    Auto capture
  2. 2

    Assigned by rules

    Routed to the right rep by territory, source or workload.

    Lead assignment
  3. 3

    Task created

    Calls and meetings are scheduled with due dates.

    Task automation
  4. 4

    Follow-up sent

    WhatsApp, email and SMS go out right on time.

    Customer interaction
  5. 5

    Order placed

    The deal is won and the order is created automatically.

    Workflow automation
  6. 6

    Report generated

    Dashboards and sales reports refresh themselves.

    Auto reports
Lead Journey Every step, automated

One Automated Journey, From First Enquiry to Deal Closed

Every lead is captured, called by AI, nurtured day by day and followed up on schedule. Leads that drop out are re-churned for years, not forgotten. Pick your industry to see the same journey in your terms.

Compare Side by side

Manual Business Processes vs. CRM Automation

Automation lets your team spend time on strategy, make fewer errors and serve more customers as you scale.

ManualAutomated
Processes carried out by handProcesses run automatically
Follow-ups documented in different waysAutomated reminders
More chance of user errorFewer user errors
Consumes lots of timeSaves user time
Limited visibilityProcess & activity dashboards

Choosing CRM automation software? Make sure it offers

Flexibility to fit your processes
Integration with your other software
Less time on monotonous work
Ways to measure automation effectiveness
Easy to learn for your team
Guide Automation

CRM Automation Software That Runs Your Routine Work

CRM workflow automation handles the repeat work: assigning leads, sending follow-ups, creating tasks and updating deals the moment something happens. Set it once and it runs around the clock.

  • Sales process automation

    Automate the full journey, from lead captured to order placed and report generated.

  • Automated lead assignment

    Distribute leads by rules the instant they arrive.

  • Automated follow-ups

    Trigger WhatsApp, SMS and email follow-ups from any event. See follow-up software.

  • Task and deal automation

    Create tasks and move deals automatically, so nothing depends on memory.

FAQ Got questions? We have answers

Frequently Asked Questions

Everything you need to know about automating your sales work with Tranquil CRM.

CRM automation uses workflows to handle routine sales work for you, such as assigning leads, sending follow-ups, creating tasks and updating records, so your team can spend more time selling.